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Zoom Application for McMaster Faculty and Staff


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  • About Zoom
  • Logging Into Zoom
  • Securing Your Meeting
  • FAQ
  • Tutorials
  • Contact Us

About Zoom

All eligible McMaster faculty, staff and active students now have access to licensed accounts!


Please note: In some cases, users may need to request a zoom license. Generic, Departmental and Role Based accounts are not eligible for a Zoom license.


Is Zoom the right application for you?

While licenses are available for the campus community, University Technology Services (UTS) strongly recommends that students, staff, and faculty members use Microsoft Teams for any sessions or interactions containing sensitive information.


Students can view a 'Features & Use Cases' comparison table here, which shows the strengths, accessibility, and security levels of each McMaster-provided web and video conferencing tool. In general, Microsoft Teams is the UTS-recommended platform for students.


Accessing Zoom

Sign in at https://mcmaster.zoom.us/ with your MacID@mcmaster.ca and your MacID password to activate your zoom license account.


You need a Zoom account to start a meeting, but other participants don't need an account to join. This makes it easy to conduct video meetings with participants outside the University who may not have a Zoom account.


With Zoom you can:


  • Host meetings with up to 300 participants connecting through audio, video and chat
  • Schedule meetings either instantly or for future dates
  • Make use of a waiting rooms, Lock room features
  • Set up password controls to meeting, personal meeting rooms and unique meeting IDs
  • Share screens with participants (multi-screen sharing available)
  • Record meetings
  • Mute all participants
  • Gain attention with a 'Raise Hand' option

For accessibility questions visit https://accessibility.mcmaster.ca/covid-19-response/


You must access Zoom through the McMaster Zoom Portal from your computer (PC or Mac using your browser). You may also use your tablet, or mobile device whether Apple or Android (using either the browser or an available app).


Logging in through your web Browser

  1. Open any web browser and navigate to https://mcmaster.zoom.us
  2. Select the "sign in" button
  3. Enter your MacID followed by @mcmaster.ca. Press Next
  4. Enter your MacID password. Press Next
  5. You may be asked if you would like to stay logged in. Select your choice
  6. You will then be taken to Zoom profile

Logging in through the Desktop Zoom App

  1. Go to https://zoom.us/download
  2. Locate the Zoom client for Meeting and select download. The site will automatically detect your operating system and download the proper version.
  3. Install the software and launch it.
  4. At the log in screen, Select "Sign in with SSO"
  5. Enter the comapny or domain as "McMaster", then Continue
  6. Enter your MacID followed by @mcmaster.ca. Press Next
  7. Enter your MacID password. Press Next
  8. The Zoom desktop application will then be logged in and you may commence using the application.

Logging in through the Mobile Zoom App

  1. Go to https://zoom.us/download
  2. Locate the Zoom Mobile Apps and select download for the type of device.
  3. Install the software and launch it.
  4. At the log in screen, Select "Sign in with SSO"
  5. Enter the comapny or domain as "McMaster", then Continue
  6. Enter your MacID followed by @mcmaster.ca. Press Next
  7. Enter your MacID password. Press Next
  8. The Zoom desktop application will then be logged in and you may commence using the application.

Securing Your Zoom Meeting



Before the Meeting more



During the meeting more



Recording meetings more



I used my McMaster email for a Basic user license previously, can I merge it into a this fully licensed version?

Is it possible to appoint a delegate to book meetings for me?

How do I keep uninvited guests out of my meeting?

Are Role Based accounts eligible for a Zoom license?

Can I use webinar?

Is Zoom safe to use? How do I make my meetings safe?

Can I use breakout rooms?

I would like to make sure that the meetings I have accessible for all. How can I do that?

Are students able to use Zoom?

Zoom Quick Start Guide

Video Tutorials

It is good to know that on the bottom of every Zoom screen (on the web version) is a help button. Simply click on the button, type in what you need help with, and you will receive a list of articles, videos, and tutorials on the feature that you have searched on. You will find some of the more popular topics below.

Joining a Meeting
Sharing Screen
Recording a Meeting
Schedule a Meeting
Scheduling a Meeting in Outlook
Meeting Controls
Setting Up Call Delegation

Breakout Rooms

Participating in Break Out Rooms
Managing Break Out Rooms

Support


For technical issues with https://mcmaster.zoom.us please refer to our FAQ page for some helpful information or contact the UTS Service Desk


UTS Service Desk

Hours: Monday - Friday 8:30 am - 4:30 pm
Phone: 905-525-9140 x24357 (2HELP)
Email: uts@mcmaster.ca
Location: Main Campus BSB Rm. 245
Self Service https://servicedesk.mcmaster.ca
Service Catalogue: http://www.mcmaster.ca/uts