Skip to navigation content (Press Enter).

Web Services

The University has provided templates and a style guide for University web sites through the Office of Public Relations.

The University web pages reside on a collection of distributed web servers. Each Faculty has their own web server and web page collection that is referenced from the main University web server at Several administrative units also manage their own web server. Departments that do not have their own web server, or those areas not associated with a faculty, may apply for web space on the main university web server.

UTS provides the following on the main University server:

  • No cost for setup of home directory.
  • Standard space allocation, including system support (backup, recovery). Extra space may be purchased at current UTS rates.
  • Access to generic central cgi-bin scripts (e.g. mail_results for web forms). Customers cannot create a cgi-bin or run their own scripts.

Site Design, Creation and Other Enhancements

Other services available from UTS on a fee for service basis include:

  • Create PDF documents (for posting policies, forms etc.) in Adobe Acrobat format
  • Can provide restricted access to some WWW pages e.g. to McMaster community only, by password or specific machine
  • Encryption of data for secure transactions
  • URL redirection or aliasing for shorter or meaningful URLS
  • Scanning services, promotion/research of links to other sites included in hourly charge

These services are billed at standard current UTS hourly rates.

Please contact to discuss maintenance options, packages and schedules.

Service Bulletins

Citrix Receiver Client Update

UTS asks Citrix users to upgrade Citrix Receiver Client to the most current version by February 28, 2017. See UTS Citrix website for installation and removal information.

Mosaic Upgraded Interface

Service Desk

Client Self Service:
Hours: Monday - Friday
8:30 am - 4:30 pm
Phone: 905-525-9140 x24357 (2HELP)
Location: Main Campus BSB Rm. 245
Service Catalogue:

Great Idea Site

Great Idea