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University Technology Services

Guidelines for Dell Laptop Battery Recall

Dell is voluntarily recalling certain Dell-branded batteries in their laptops below. To read more about the recall visit Dell.

  • Latitude: D410, D500, D505, D510, D520, D600, D610, D620, D800, D810
  • Inspiron: 500M, 510M, 600M, 700M, 710M, 6000, 6400, 8500, 8600, 9100, 9200, 9300, 9400, E1505, E1705
  • Precision: M20, M60, M70, M90
  • XPS: XPS, XPS Gen2, XPS M170, XPS M1710

To determine your laptop model, shutdown your laptop and look in the following places:

  • Turn it over to look for the model and make on the bottom.
  • Look on the laptop cover for the brand or make
  • Open the laptop look around the keypad and the monitor for the make and model.

In addition, these batteries MAY have also been provided in response to service calls. The batteries were shipped to customers between April 1, 2004 and July 18, 2006. The words "DELL" and "Made in Japan" or "Made in China" or "Battery cell made in Japan, Assembled in China" or "Assembled in Taiwan" are printed on the back of the batteries.

The following battery models, only, MAY be subject to recall:











































These part numbers are printed on the back of the battery as illustrated below.



Step 1.

To determine whether your battery is affected by this issue, you should  click here. The website will direct you to find and enter an identification number from the back of your battery so as to determine whether the battery is affected by this issue. If the battery is subject to this recall you will be automatically connected to a replacement order form. Dell will also provide a means for you to return the affected battery for proper disposal.


Please contact the Service Desk if you have questions at extension 24357 or send email to


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