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Usernames/Passwords

Email

Employee

A McMaster e-mail account is provided to all McMaster Employees upon activation of their macid. Currently there is a quota of 4 GB per account set for employees' email accounts and therefore careful management of one email is strongly advised. Any email accounts not accessed for longer than 13 months are subject to deletion without prior notice. McMaster email may be accessed through an email client (e.g. Outlook) or using a web interface (ability to access it through Internet).

  • This account is activated for you when you become eligible.
  • You will log into your Email with your MacID and password.
  • The url to log into your account is https://macmail.mcmaster.ca.
  • If the password is forgotten, you may reset it by answering your authentication questions (they were setup during the activation process). Instructions on using your authentication questions can be found at the forgot your password help page.

Student

Every enrolled graduate and undergraduate student is eligible to get a McMaster StudentMail email account powered by Google as part of the GSuite for Education package

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  • This account is activated for you when you become eligible.
  • You will log into your Email with your MacID and password.
  • Your email account can be accessed at https://studentmail.mcmaster.ca.
  • You must be enrolled in classes for the current semester in order to qualify for a McMaster email account.
  • If the password is forgotten, you may reset it by answering your authentication questions (they were setup during the activation process). Instructions on using your authentication questions can be found at the forgot your password help page.

  • Alumni

    Alumni may choose to forward their McMaster email to their personal email account without having the ability to send messages from their McMaster email account.

    This is a self service option in Maciam. Information on setting up email forwarding can be found at the setting your primary email page Changes made in this screen will take effect the following morning. For assistance with this, please contact the UTS Service Desk via email uts@mcmaster.ca

    For more information on Mac IDs please visit our website: the MacID home page.

    Retiree

    A retiring employee may choose to retain their McMaster email account. This email account can be used "for life."

    MURA and UTS have put together a comprehensive online guide to configuring, using and troubleshooting your MacMail account and related software designed especially for retirees.

    Accounts that are inactive for 13 months or longer are subject to deletion without prior notice.

Employee

  • There is no cost to use email.

Student

There is no cost for this service.

Alumni

Every graduated student at McMaster University is eligible to sign up for E-mail Forwarding (free service). This service forwards e-mails sent to your McMaster account to an alternate e-mail account of your choice. This service does not provide you with a McMaster e-mail account; it only forwards messages to your alternate e-mail account. To sign up for this service please fill out the online form at http://alumni.os.mcmaster.ca/s/1439/start.aspx

Retiree

There is no cost for this service.

Employee

Employee email accounts are created automatically when the employee becomes eligible. Eligibility is typically determined by employment start date. No action is required on the part of the employee. Email service is available 24/7 with the exception of scheduled maintenance in the 'Technology Service Note' email.

Student

Student emails are accounts are created automatically when the student has become eligible. Eligibility is based on enrollment, students must be enrolled in classed to be eligible. Email service is available 24/7 with the exception of scheduled maintenance in the 'Technology Service Note' email.

Alumni

Email forwarding service is available 24/7 with the exception of scheduled maintenance in the 'Technology Service Note' email.

Retiree

Email service is available 24/7 with the exception of scheduled maintenance in the 'Technology Service Note' email.

MacID

MacID is McMaster username that is unique to an employee, student, retiree, visitor or guest and is used to access various network resources.

To change your MacID password visit: How to Change Your MacID Password

If the password is forgotten, you may reset it by answering your authentication questions (they were setup during the activation process). Instructions on using your authentication questions can be found at the forgot your password help page.


Employee

MacID is your McMaster username that is unique to an employee and is used to access various network resources such as:

  • Virtual Private Networking to McMaster
  • Shared Departmental Drives
  • use of on campus antivirus program free of charge
  • wireless access on campus
  • McMaster email account
  • Business Applications, e.g. Mosaic, CHA, mandatory AODA training

A new employee will be provided a MacID and barcode by Human Resources on their first day of work or before. The employee will then be required to activate the macid. Instructions on activating your MacID can be found at MacID Activation Help Page.

Student

MacID is your McMaster username that is unique to a student and is used to access various McMaster resources such as:

  • UTS Student Labs
  • Wireless access on campus
  • McMaster email account
  • Avenue to Learn
  • Oscar
  • Online Voting System

Applicants are preassigned a MacID upon applying to McMaster University. Upon acceptance to McMaster, the applicant will be provided with a Person ID # and a barcode. The applicant must activate their MacID.Instructions on activating your MacID can be found at MacID Activation Help Page.

Retiree

Retirees are eligible to retain their MacID in order to access:

  • Virtual Private Networking to McMaster
  • wireless access on campus
  • McMaster email account
  • Business Applications, e.g. Mosaic

Please visit the McMaster University Retirees Association website for more retiree information.

Generic/Deparmental/Role Based

These three types of accounts represent non-person specific entities.

  • Generic Accounts are used to receive and send email that may be specific to an event, study, or area of interest.
  • Departmental Accounts are used by various departments on campus to recieve and send email specific to that department and redistribute to appropriate people within the department for response.
  • Role Based Accounts are used to receive and send email to a specific role within the university such as dean, admin etc.

To request a generic/role based account

  • Go to https://apps.mcmaster.ca/role-based/
  • Log in with your MacID and password
  • Click on Request an Account.
  • Fill in all fields and submit.
  • You will be advised when the account is ready.

Accounts of these type must, by default, have an expiry date that may be extended upon request by the account sponsor.

Guests

If you are hosting an event that requires guests to have access to wifi while on campus, please send an email to uts@mcmaster.ca with the following information: the name of the event, the number of guest IDs required, the start date and the end date of the event. The request must be submitted by a McMaster employee.

There is no cost for this service.

Employee

MacID for employees are self activated.Instructions on activating your MacID can be found at MacID Activation Help Page.

Student

MacIDs for students are self activated.Instructions on activating your MacID can be found at MacID Activation Help Page.

Retiree

The MacID remains the same as when employed. If you do not recall or did not use your MacID when working, please contact the UTS Service Desk by email uts@mcmaster.ca for assistance.

Guest

MacID for guests is setup within 3 business days from the day of a request by the McMaster Department to the UTS Service Desk via uts@mcmaster.ca.