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Student Services

General Information


UTS manages several computer labs located in 3 different buildings on campus:

  • Burke Science Building (BSB) Rooms 241, 242, 244 ,249
  • John Hodgins Engineering Building (JHE) Rooms 233, 234
  • Kenneth Taylor Hall Building (KTH) Rooms B121, B123

The computer labs are available to all undergraduate students during the hours of operation. Specific lab rooms may be unavailable during course bookings.


Hours of operation for computer labs differ depending on the time of year. The current lab hours can be found below:

Report any issues with the lab hardware, software, or general condition to extension 26444.


Many software applications are available in the UTS student computer labs.

For a complete list of applications currently available in UTS labs please visit:

For more information on computer labs please visit our website:

There is no cost for undergraduate students to use computer labs.

Computer labs are open during hours of operations:

Lab Bookings

Academic Bookings

UTS computer labs are primarily available for undergraduate classes.

All full time undergraduate classes that require computer lab space must be booked through Registrar's Office.

All sporadic (one or several booking per term) academic bookings are done through the EnCampus Enterprise System. To book a UTS lab, please contact Bookings and available timeslots can be viewed at

Non-academic Bookings

The UTS computer labs are also available for non-academic bookings throughout the year for things such as conferences, seminars or workshops. Any booking that is not listed in the McMaster course calendar is considered a "non-academic booking". These are considered paid bookings and must be booked through UTS. Please check the Cost and Service Level Agreement tabs for more information.

For more information please visit the Student Computer Labs pages.

Academic Bookings

There is no cost for undergraduate students to use computer labs.

Non-academic Bookings

Our cost model is currently under review. Please contact for the quote based on your requirements.

Computer labs are open during hours of operations:

Non-academic bookings may be arranged outside of hours of operation. For further information please contact

Lab Software Requests

UTS labs provide access to a number of standard and faculty/course specific software applications. A request to install a specific software application is possible. Logon to Service Desk Portal at to make your software installation request.

Please check Service Level and Cost sections for additional information on turnaround time and associated cost.

Academic usage of the lab:The requester is responsible for cost of any faculty/course specific software applications and their licensing.

Non-academic usage of the lab:The installation and configuration of any software is subject to UTS hourly charge

A minimum of 15 business days is required to do the installation. Requested software must be tested by the requestor at least 5 business days before class/course commencement..