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Need help with Mosaic?

After the weekly maintenence, my Mosaic does not look right or work properly.

How do I clear the cache in my Destop or laptop

Mosaic Finance Access

Mosaic HR or Campus Solutions Access

Banking Information for Payroll

Grades not Showing

Instructor has no access to Faculty Centre

Tips for using the new Mosaic interface efficiently - PDF:

Mosaic Upgraded Interface - Video:

Using Mosaic's new interface - Webinar recording

How do I clear the cache in my Mobile device

  • You can Login to Mosaic here


Service Desk

Client Self Service:
Hours: Monday - Friday
8:30 am - 4:30 pm
Phone: 905-525-9140 x24357 (2HELP)
Location: Main Campus BSB Rm. 245
Service Catalogue:

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