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Office 365 Update



The way you log in to Office 365 is changing!!

This change will impact your services in Office 365.


What you need to know:

We are simplifying the login for the McMaster license for Office 365. The process will start at 7:30 pm on December 20th (last day of exams).


It may take several hours for the change to take effect on December 20th. Please be patient and if you are unable to login with @mcmaster.ca, try again later.


The current login is: MacID@ads.mcmaster.ca Example: smithj@ads.mcmaster.ca


We will be changing to: MacID@mcmaster.ca Example: smithj@mcmaster.ca


What you need to do:


Select the links below for instructions and how-to videos to resolve these impacts





Support

All users experiencing issues can submit an online ticket at https://servicedesk.mcmaster.ca


Staff & Faculty: If you're having trouble with this change, please contact your local IT Support.


Don't panic - we're here to help! If you run into any problems or require any assistance, you can call, email, or visit our service desk.


UTS Service Desk

Hours: Monday - Friday 8:30 am - 4:30 pm
Phone: 905-525-9140 x24357 (2HELP)
Email: uts@mcmaster.ca
Location: Main Campus BSB Rm. 245
Self Service https://servicedesk.mcmaster.ca
Service Catalogue: http://www.mcmaster.ca/uts