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Getting Started

MAC ID is your unique, common identifier, single sign-on for a number of McMaster systems and applications. It is an important step in working together as one University, the creation of a University without boundaries, the enhancement of the student experience and the transformation to a client-centric services delivery model.

Please note your MAC ID is not your student or employee number.

MAC IDs are available for:









Service Bulletins

Citrix Receiver Client Update

UTS asks Citrix users to upgrade Citrix Receiver Client to the most current version by February 28, 2017. See UTS Citrix website for installation and removal information.

Mosaic Upgraded Interface

Service Desk

Client Self Service:
Hours: Monday - Friday
8:30 am - 4:30 pm
Phone: 905-525-9140 x24357 (2HELP)
Location: Main Campus BSB Rm. 245
Service Catalogue:

Great Idea Site

Great Idea