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MAC ID Services for Alumni and Retirees

Your MAC ID account provides authenticated access to the following services:

  • Email
    UTS provides an email account on the Macmail Exchange Server for retirees. Alumni are eligible for free email forwarding to an external account for as long as they would like it. This service is available through the Alumni Office. Alumni office.
  • LibAccess
    Alumni do not have access to the full suite to Library e-resources.
  • MacSecure
    Public area network access ports are available in wireless zones across the McMaster campus.
  • Virtual Private Network (VPN)
    VPN is a network that uses a public network to transfer information using secure methods .






Service Bulletins

Citrix Receiver Client Update

UTS asks Citrix users to upgrade Citrix Receiver Client to the most current version by February 28, 2017. See UTS Citrix website for installation and removal information.

Mosaic Upgraded Interface

Service Desk

Client Self Service:
Hours: Monday - Friday
8:30 am - 4:30 pm
Phone: 905-525-9140 x24357 (2HELP)
Location: Main Campus BSB Rm. 245
Service Catalogue:

Great Idea Site

Great Idea