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Visitor & Guests Email

If you are planning to stay with McMaster University for a period of time you may request a courtesy MAC ID and Email. There are some things you need to know about our environment:


MacSecure and MAC ID

McMaster University has both wired and wireless internet connectivity. In order to use the internet at McMaster, either wired or wireless, you must be given a MAC ID. For more information on MAC ID visit:


Before You Leave Home

In order to speed up the process when you get to the university, you should make sure your computer has installed:

Doing this in advance will shorten the time required to update your computer when you arrive at McMaster. For licensing reasons the Clean Access software cannot be downloaded until you actually get to McMaster.

For questions about your conference: ext: 24783
For questions about the internet at McMaster: ext. 24357
For questions about Audio Visual Equipment: ext: 22761

Service Bulletins

  • MAC ID Password Expiry

    Beginning in May 2016, MAC ID passwords at McMaster expire annually. Learn more at

Service Desk

Client Self Service:
Hours: Monday - Friday
8:30 am - 4:30 pm
Phone: 905-525-9140 x24357 (2HELP)
Location: Main Campus BSB Rm. 245
Service Catalogue:

Great Idea Site

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