U.S. Consolidated Warehouse


In an effort to reduce customs brokerage and freight charges, McMaster University offers a consolidation process whereby U.S. origin shipments (excluding perishables and dangerous goods) shipped to McMaster University (not satellite locations) are consolidated at a warehouse in Tonawanda, New York. Cost savings is achieved by pro-rating the brokerage, warehouse and delivery
charges amongst the users of each consolidated shipment. Currently, consolidated shipments are
delivered from the warehouse to McMaster University on Mondays & Wednesdays (subject to change).

When placing your order with a U.S. company, please ask them to ship your order via United Parcel Service (UPS) collect to the following warehouse:

Ship to: McMaster University
c/o Norman G. Jensen, Inc.
181 Cooper Ave., Suite 100
Tonawanda, New York 14150 USA
Attn: Dan Laney
Tel: 716-541-3411
Fax: 716-877-5663

The U.S. company should contact the warehouse to obtain the UPS collect account.

For shipments in excess of 51 kg, the shipper may contact Norman G. Jensen, Inc. to select a carrier other than UPS, or the shipper may send the shipment “prepay and charge” and bill the freight charges on their invoice.

Suppliers must include either a Commercial Invoice (CI) or a Canada Customs Invoice (CCI) with their shipment. Even though the goods are initially traveling domestically within the U.S. to the New York warehouse, they are ultimately destined to Canada and therefore require a CI or CCI. These invoices must include the following information:

  • Full shipper name and address;
  • Full receiver address including name, department, phone number and extension;
  • McMaster University Purchase Order number (if applicable);
  • For credit card orders, the supplier must reference your 10 digit internal McMaster account number (research/departmental/pda) as the purchase order number;
  • Detailed description of the goods (part number or catalogue number not acceptable). The description must include the composition of the goods
    (i.e. plastic, steel) and be detailed enough to allow our customs broker to verify the classification of the goods;
  • Harmonized System (HS) tariff number for each item;
  • Quantity of goods;
  • Value (excluding shipping and handling charges) and Currency;
  • Country of Manufacture;
  • Original NAFTA Certificate of Origin, if applicable.

The above noted information is mandatory in order for the release of goods through Canada Customs. Canada Border Services Agency implemented an Administrative Monetary Penalty System whereby importers who are not compliant are susceptible to substantial fines. Ensuring the above information is on your supplier’s Commercial Invoice is one way to help circumvent
non-compliance, and will also eliminate delays at the border.