Areas of Responsibility


The Customs and Traffic Division is responsible for all matters relating to Customs, Transportation of Dangerous Goods, Couriers/Freight, administration of the Faculty Relocation contract and Disposal of Surplus Assets.


Customs Clearance

McMaster University’s customs broker is FedEx Trade Networks,
Tel: 905-677-7371; Fax: 905-678-7169.

Please note, the University does not permit personal shipments (including parcel post) to be delivered to a University address. Implications to the University may include suspension of the University’s import privileges by Canada Border Services Agency (CBSA), as well as fines against the University.

Customs/Brokerage/CBSA Postal Import Form (E14) Payments

The Customs & Traffic Division approves all imports whereby McMaster University is the “Importer of Record”. All applicable duties/taxes/brokerage will be charged back to the appropriate departmental/research account as noted on the purchase requisition.

If you are purchasing goods from outside of Canada without a purchase order, please provide the above noted broker’s information to the supplier. Also, please ask the supplier to reference your 10 digit internal University account number on all documentation related to the purchase to help facilitate the customs clearance/payment process.

International shipments sent via the parcel post system are assessed duties/taxes/handling fees at the time of import. Canada Post collects all applicable charges on behalf of CBSA by attaching a CBSA Postal Import Form (E14) to the package. The Customs and Traffic Division processes payment of these invoices to Canada Post on behalf of the University.

Customs Permits

Customs and Traffic will provide advice and guidance regarding customs permits. It is the responsibility of the importing/exporting department or individual to ensure that any required permits have been obtained prior to import/export.

Transportation of Dangerous Goods (TDG):

If you are planning on shipping any items that are classified as dangerous goods, you must complete a Request Form for Shipping Hazardous Goods, provide a copy of the applicable Material Safety Data Sheet (MSDS), and submit to the Customs & Traffic Division. ONLY an individual certified in the Transportation of Dangerous Goods can complete the proper TDG documentation and ship dangerous goods on behalf of McMaster University. Dangerous goods include, but are not limited to, CHEMICALS, BIOLOGICAL SUBSTANCES, and DRY ICE.


Courier Contracts

The Customs and Traffic Division negotiates and manages courier contracts (international, domestic, and local service providers) on behalf of the University. This includes payment of invoices for preferred courier suppliers.

Consolidated Warehouse

McMaster University utilizes the service of a consolidated warehouse in Tonawanda, NY. This allows the University to consolidate shipments sent from US suppliers in a cost effective manner by reducing customs brokerage and freight charges.

Relocation of Incoming Faculty:

The Customs and Traffic Division administers the Relocation Contract in accordance with the Policy on Relocation Expenses.

Disposal of University Surplus Assets:

Purchasing Resources administers the policy for the Disposal of University Surplus Assets.