Engagement Action Plans - Admin I

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As part of the next steps from the engagement survey, departments in the Administration Division were asked to have focus group discussions to discuss the survey results. Managers and employees were asked to create Action Plans to address priority areas identified by the survey responses. The headers for the action plans are available on this page. More detail on each action plan is available from the departments.

ACTION PLANS
 TARGET DATES RESULTS
HUMAN RESOURCES SERVICES
Reduce Low Value Work Sept-Oct  
Create IDPs for All Oct-Feb & Ongoing  
Improve Cross-functional Communication Ongoing  
CHIEF RISK OFFICE
Create IDPs for All Using Deloitte Tools Oct-Jan Contract signed with Deloitte
FACILITY SERVICES
Begin team meetings Monthly check points  
Create Custodial Training Matrix Dec  
Materials Standardization Oct-Dec (feasibility)  
Tool Crib Improvement Aug-Nov  
Professional Development Sept-Oct  
Implement Project Management Methodology Sept-Dec  
Improve Training in AIMS System Nov  
Add Preventative Maintenance to AIMS Oct-Dec  
Create Matrix of Work Responsibilities Nov  
FINANCIAL AFFAIRS
Use cross-department events to increase coordination and communication
 Ongiong  
Use rewards and recgonition to recognize contributions Ongoing  
UNIVERSITY TECHNOLOGY SERVICES (UTS)
Establish a UTS Service Catalog June 2013  
Increase team building opportunities Ongoing  
Using Mosaic, identify opportunities for process improvements Throughout Mosaic  
Develop individual IDPs for all UTS May 2013, then bi-annually  
Provide Certification/Training for all UTS March 2013  
SECURITY & PARKING SERVICES
Develop and discuss IDPs. Provide training and professional development career opportunities.
    
Review a footwear allowance
    
Purchase and maintain a new golfcart    
Upgrade equipment to reduce frustration
    
Implement monthly employee meetings to increase communication
    
MEDIA PRODUCTION SERVICES
Organize social events
 On-going Holiday and Skating events
Equip department into a more adaptable and modernized operation Jan 2013 & on-going New Xerox contract
Increased automation to streamline production process Jan 2013 & on-going New Xerox contract
Promote cross-training of staff for a more adaptable work force On-going
Implement team meetings with each unit On-going Monthly Operations meetings and Unit Team meetings
Opportunities for promotion / career growth October 2012 Several job description reclassified into higher pay grade, two staff promoted into leadership roles, budget analyst hired
Staff engagement workshops October 2012 Feedback from these sessions developed into executive summary
Implementation of a credit / debit card payment method November 2012 Moneris terminal in place
Streamline departmental billing systems On-going
Improve OMR service turnaround December 2012 Turnaround improved from 48 to 24 hours

 

* IDP - Individual Career Development Plans