• McMaster
  • McMaster A-Z Index
• Academics
  • Undergraduate Studies/Programs
  • Graduate Studies/Programs
  • Part-Time Studies & Continuing Education
  • Departments & Faculties
• Alumni
  • About the Alumni Association
  • Alumni Events
  • Services & Benefits
  • Programs for Alumni
  • Alumni Networking
  • Keep in Touch
  • Homecoming
  • Alumni Weekend
  • Students & Young Alumni
  • Giving to McMaster
• Discover McMaster
  • About the Campus
  • Fast Facts
  • Governance
  • History of McMaster
  • How to Get to McMaster
  • Policies, Procedures & Guidelines
  • President's Message
  • Provost & Vice-President (Academic)
  • Strategic Plan
  • Teaching and Learning at McMaster
• Future Students
  • Undergraduate
  • Graduate Studies
  • MBA Program
  • Continuing Education
  • Parents
  • Student Services
  • Virtual Tour
• Library
  • About the Libraries
  • Contact Us
  • Course Reserves
  • Library Catalogue
  • Library Services
  • My Account / Book Renewal
• Research
  • Canada Research Chairs
  • Endowed & Industrial Chairs
  • Ethics in Human Research
  • McMaster Innovation Park
  • Office of International Affairs
  • Partnership Opportunities
  • Research Centres & Institutes
  • Research Policies & Procedures
  • Science in the City
• Current Students
  • Student Affairs
  • Student Resources
    • Chaplaincy
    • Human Rights & Equity
    • Information Technology
    • Office of Academic Integrity
    • Ombuds
    • Parking & Transit
    • Registrar
    • Safety & Security
    • Student Financial Aid & Scholarships
    • Student Accounts
  • Student Government
    • Graduate Students
    • Part-time Students
    • McMaster Students Union
  • Campus Life
    • Clubs
    • Events

University Technology Services

• HRIS (ViP)
  • Getting Started
  • Software Download Instructions
  • Starting ViP Session
  • Common Errors
  • Citrix
• UTS Home

• Overview
• Requirements
• Installation
• Connect
• Common Errors
• FAQ

Citrix Client Configuration

To the right of each step you will see a thumbnail. To make the image larger, simply move your mouse over the image. To display with the images expanded, click here.

Citrix Client Configuration - Windows/IE

1. Open Internet Explorer again and go to https://macapps.mcmaster.ca

2. Type in your MACID and password. Citrix will try to determine if you have the correct client installed on your computer and update the client if required.

3. You will be prompted to Download the Client Software, Select the checkbox and Click the Download button. If you do not see this screen please click here. You will be prompted to Run the file, select Run

4. Select Run to run the installation.

5. It may take several minutes for the Installation Progress window to appear. (When is starts you will see the windows to the right)

6. You will then be able to view the available applications. If you do not see what is listed here that is OK, each user will see only the applications to which they have been granted permissions.

7. Click on the application you wish to open. When you open an application the first time you may be prompted for Citrix Client Security.
Select:  Full Access and Never ask me again.

The available options are:

No Access (default)
You will not be able to access your local hard drive(s).

Read Access
You will only be able to read files on your local hard drive(s); you will not be able to save files to your local hard drive(s).

Full Access (recommended)
You can read and write to your local hard drive(s).

Always ask me (default)
You will be prompted every time you connect to Citrix.

Never ask me again for this site
Your selection will be saved and you will not be prompted again for this Citrix farm.

Never ask me again (recommended)
Your selection will be saved and you will not be prompted again for any Citrix farm.

To ensure full functionality within Citrix, it is recommended that you select the Full Access and Never ask me again options.