Citrix Connection for ViP and BI/FM Application Users
Citrix Client Configuration
Installation Steps:
To the right of each step you will see a thumbnail. To make the image larger, simply move your mouse over the image. To display with the images expanded, click here.
1. Browser Settings
For the install and the application to run properly it is required that you change two settings in
your browser.
- Add the site https://macapps.mcmaster.ca
to your Trusted Sites, if applicable.
- Turn-Off Pop-Up Blocker for this site.
2. Connect to Citrix Application Website
Open Browser and navigate to
https://macapps.mcmaster.ca
- Enter MAC ID and password.
3. Download Client Software
Select the Check Box and Click Download
4. Client Installation
Once the Client has downloaded you must execute the file to start the install. Each browser
handles this a little differently, but you will likely have to select Run or Double Click the file
to start the install.
Once the install begins, you should see the Installation Progress status.
Then you will see confirmation that the install completed.
And you will be presented with the Web Interface Application page as seen below.
5. Launch Application
Select the Application that you wish to run.
6. Select Client File Security
If prompted for Client File Security, Select Full Access and Never ask me again. The available options are:
No Access (default)
You will not be able to access your local hard drive(s).
Read Access
You will only be able to read files on your local hard drive(s); you will not be able to save files to your local hard drive(s).
Full Access (recommended)
You can read and write to your local hard drive(s).
Always ask me (default)
You will be prompted every time you connect to Citrix.
Never ask me again for this site
Your selection will be saved and you will not be prompted again for this Citrix farm.
Never ask me again (recommended)
Your selection will be saved and you will not be prompted again for any Citrix farm.
To ensure full functionality within Citrix, it is recommended that you select the Full Access and Never ask me again options.
Service Desk
| Hours: | Monday - Friday 8:30 am - 4:30 pm |
|---|---|
| Phone: | 905-525-9140 x24357 (2HELP) |
| Email: | uts@mcmaster.ca |
| Location: | Main Campus BSB Rm. 245 |
| Service Catalog: | |
| http://www.mcmaster.ca/uts | |
Service Bulletins
- There are no Service Bulletins at this time