Citrix Connection for ViP and BI/FM Application Users
Step 1. Browser Configuration Procedure
To display this procedure with the images compressed by default, click here.
Configure Internet Explorer:
- In the navigation bar connect to: https://macapps.mcmaster.ca

- Add Citrix site to Trusted Sites
- Select Tools and Internet Options

- Select the Security Tab and select Trusted Sites.

- In the box Add this website to the zone: type https://macapps.mcmaster.ca

- This site is now a Trusted site. Click Close.
Turn Off Pop-up Blocker
- Select Tools and Pop-up Blocker and Pop-up Blocker Settings

- Enter https://macapps.mcmaster.ca in the Address of website to allow.

- Click Add and Close. Close Internet Explorer to save the settings.
Step 2. Citrix Client Configuration Procedure
Service Desk
| Hours: | Monday - Friday 8:30 am - 4:30 pm |
|---|---|
| Phone: | 905-525-9140 x24357 (2HELP) |
| Email: | uts@mcmaster.ca |
| Location: | Main Campus BSB Rm. 245 |
| Service Catalog: | |
| http://www.mcmaster.ca/uts | |
Service Bulletins
- There are no Service Bulletins at this time

