Technology Service Desk
The Technology Service Desk provides telephone and email support service to the McMaster community consisting primarily of basic technical assistance and problem resolution for a specific list of supported computer products and services. Advanced questions and problems are escalated to the appropriate contact.
If you require assistance, please email uts@mcmaster.ca or call ext. 24357. We are located in BSB-245.
Hours of Service: Monday-Friday, 8:30 a.m. - 4:30 p.m. The Service Desk is closed on University holidays.
Phone System Changes for the UTS Service Desk
The UTS Service Desk is now offering all callers the option of call queue staging. All calls will continue to be answered by Service Desk staff, however, once all lines are in use, callers will now be offered the option of leaving a voicemail message, or the option of waiting on line for the next available staff member.
CSU(Computer Services Unit)
Provides computing support to the Faculty of Health Sciences
Notice
Upgrade your MAC ID password today
McMaster is strengthening its password system and all MAC ID passwords established before February 19, 2013 must be changed.
- Upgrade before
May 29, 2013
Service Desk
| Hours: | Monday - Friday 8:30 am - 4:30 pm |
|---|---|
| Phone: | 905-525-9140 x24357 (2HELP) |
| Email: | uts@mcmaster.ca |
| Location: | Main Campus BSB Rm. 245 |
| Service Catalogue: | |
| http://www.mcmaster.ca/uts | |
Service Bulletins
- There are no Service Bulletins at this time