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UTS Service Desk

The UTS Service Desk provides telephone and email support service to the McMaster community consisting primarily of basic technical assistance and problem resolution for a specific list of supported computer products and services. Advanced questions and problems are escalated to the appropriate contact.

If you require assistance, please email or call ext. 24357. We are located in BSB-245.

Hours of Service: Monday-Friday, 8:30 a.m. - 4:30 p.m. The Service Desk is closed on University holidays.

CSU(Computer Services Unit)
Provides computing support to the Faculty of Health Sciences

Service Bulletins

  • MAC ID Password Expiry

    Beginning in May 2016, MAC ID passwords at McMaster expire annually. Learn more at

Service Desk

Client Self Service:
Hours: Monday - Friday
8:30 am - 4:30 pm
Phone: 905-525-9140 x24357 (2HELP)
Location: Main Campus BSB Rm. 245
Service Catalogue:

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