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UTS Service Desk

The UTS Service Desk provides telephone and email support service to the McMaster community consisting primarily of basic technical assistance and problem resolution for a specific list of supported computer products and services. Advanced questions and problems are escalated to the appropriate contact.


If you require assistance, please email uts@mcmaster.ca or call ext. 24357. We are located in BSB-245.


Hours of Service: Monday-Friday, 8:30 a.m. - 4:30 p.m. The Service Desk is closed on University holidays.


CSU(Computer Services Unit)
Provides computing support to the Faculty of Health Sciences

Service Bulletins

  • MAC ID Password Expiry

    Beginning in May 2016, MAC ID passwords at McMaster expire annually. Learn more at www.mcmaster.ca/uts/macid

Service Desk

Client Self Service:
https://servicedesk.mcmaster.ca
Hours: Monday - Friday
8:30 am - 4:30 pm
Phone: 905-525-9140 x24357 (2HELP)
Email: uts@mcmaster.ca
Location: Main Campus BSB Rm. 245
Service Catalogue:
http://www.mcmaster.ca/uts

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