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MUGSI Information

MUGSI, (McMaster University Gateway to Student Information), is a World Wide Web application built to allow you the student at McMaster University to view information about yourself.

ABOUT THE INFORMATION

Academic Information:

  • SOLAR (Student Online Academic Registration)
  • Program & Course Summary
  • Degree Audit Report
  • Personalized Exam Time Schedule(unofficial)
  • Course Evaluations

Student Financial Aid and Scholarship Information:

  • Work Program Application Form
  • Bursary Application Form
  • Scholarships
  • Bursaries Status/History
  • Work Program Status/History
  • Government Financial Aid

Student Accounts and Cashiers:

  • Account Statement
  • Payment Agreement

Profile:

  • Address Depot
  • Telephone Depot
  • Emergency Contacts
  • Email Address Maintenance

AVAILABILITY

  • Starting immediately normal MUGSI Hours of Availability have been extend as follows:
    • Mugsi will only be down from 3:00 am to 3:30 am each morning Monday through Friday. Mugsi will be available 24 hours/day Saturday and Sunday.
    • When MUGSI is being heavily used during Registration, and Drop and Add periods UTS will make every effort to maintain the same hours of operation.
    • All MUGSI services will be accessible during the extended hours. At this time Service Desk support is still only available 8:00 am to 4:30 pm Monday through Friday.

SECURITY

  • When using MUGSI on campus you should make sure you return the application to a point where none of your data is showing.
  • You should always fully EXIT your web browser to ensure that you are LOGGED OFF.

PROBLEMS

  • If you have problems running this application please contact the University Technology Services at:
    • Web Address: http://www.mcmaster.ca/uts/
    • Email Address: uts@mcmaster.ca
    • Telephone: 905-525-9140 extn#: 2-HELP (24357)
  • If you have questions about the accuracy of the information, please contact the respective office indicated on the report screens, during normal office hours.

Identified problems and solutions:

  • Problem. MUGSI Quick Links not working. Logon to MUGSI successful but the Quick Links or Hot Links are not working.
    Solution. Check if your personal computer has software that blocks "pop-ups", is so you must allow the McMaster domain 'ADWEB.CIS.MCMASTER.CA' access.

Service Desk

Hours: Monday - Friday
8:30 am - 4:30 pm
Phone: 905-525-9140 x24357 (2HELP)
Email: uts@mcmaster.ca
Location: Main Campus BSB Rm. 245
Service Catalog:
http://www.mcmaster.ca/uts

Service Bulletins

  • There are no Service Bulletins at this time