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University Technology Services

Working with Files

Working with files in the Student Computer Labs is a little different than working at home because you cannot permanently store files on the hard drive. You can, however, use the hard drive (specifically the C:\Temp area) to work on your documents while you are logged onto a machine.

UTS recommends that a portable USB flash "drive" (also known as "key" or "stick") be used for storage of files.

As always, you are encouraged to make backup copies of your work. A general rule of thumb is that if your work is very important and/or would require a lot of time and effort to redo, you should make frequent backup copies. This applies regardless of the media type you use to store your work.

Service Bulletins

Citrix Receiver Client Update

UTS asks Citrix users to upgrade Citrix Receiver Client to the most current version by February 28, 2017. See UTS Citrix website for installation and removal information.


Mosaic Upgraded Interface

Service Desk

Client Self Service:
https://servicedesk.mcmaster.ca
Hours: Monday - Friday
8:30 am - 4:30 pm
Phone: 905-525-9140 x24357 (2HELP)
Email: uts@mcmaster.ca
Location: Main Campus BSB Rm. 245
Service Catalogue:
http://www.mcmaster.ca/uts
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