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University Technology Services

Setting up an AP1 account on the local computer

A Windows 2000 Professional or Windows XP Professional computer used to access Office Server shares must added to the AP1 domain before an an account holder can access the Office server network shares.


Open the Control Panel. Open User Accounts icon. Select the User tab and click on the Add Button. Enter the AP1 account username for the individual who will use the computer. Enter AP1 for the domain name and click on Next.

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Select Other and then select Administrators. The account holder will have administrative privileges on this computer. Click on Finish.

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Click on OK to close the User accounts window.

 

 

Service Bulletins

Citrix Receiver Client Update

UTS asks Citrix users to upgrade Citrix Receiver Client to the most current version by February 28, 2017. See UTS Citrix website for installation and removal information.


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Service Desk

Client Self Service:
https://servicedesk.mcmaster.ca
Hours: Monday - Friday
8:30 am - 4:30 pm
Phone: 905-525-9140 x24357 (2HELP)
Email: uts@mcmaster.ca
Location: Main Campus BSB Rm. 245
Service Catalogue:
http://www.mcmaster.ca/uts
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