MAC ID Support
MAC ID is a unique, common identifier enabling single sign-on for a number of McMaster systems and applications. Your MAC ID is not your employee or student number.
Getting Started
So, you are new to McMaster, and you've been given this thing called a "MAC ID". Now what ? In the Getting Started section you will be able to do the following:
- Request a MAC ID - For employees without one. Online application coming soon.
- Activate your MAC ID - Undergrads, using your student number, student card barcode and birth date.
- Enable your MAC ID Services - For fully registered students.
Ongoing Maintenance
From time to time, your account will need a little attention. In the Ongoing Maintenance section, you will be able to do the following.
- Change Password
- Establish or change your personal challenge questions - For students only. Online application for employees, retirees and alumni coming soon.
- Verify My MAC ID
- Forgot your MAC ID? - For students only. Online application for employees, retirees and alumni coming soon.
- Forgot your password? - Use your personal challenge questions to reset your MAC ID password.
Notice
Upgrade your MAC ID password today
McMaster is strengthening its password system and all MAC ID passwords established before February 19, 2013 must be changed.
- Upgrade before
May 29, 2013
Service Desk
| Hours: | Monday - Friday 8:30 am - 4:30 pm |
|---|---|
| Phone: | 905-525-9140 x24357 (2HELP) |
| Email: | uts@mcmaster.ca |
| Location: | Main Campus BSB Rm. 245 |
| Service Catalogue: | |
| http://www.mcmaster.ca/uts | |
Service Bulletins
- There are no Service Bulletins at this time

