Fix for Security Certificate issue between Grand and Toy website and Internet Explorer 7
An Internet Explorer update to version 7 may be part of the standard updates to the Windows operating system. Internet Explorer 7 may display a "name resolution" error when one tries to login to the Canadian Grand and Toy website.
The browser will inform you that
- the name in the security certificate does not match with the website
- will ask you if you wish to continue
- warn you that the connection may be insecure
The previous version of Internet Explorer, did not have the address mismatch verification feature. The resolution is as follows:
Option 1
Logon to www.grandandtoy.com instead of www.grandandtoy.ca . The certificate's name assignment is only valid for the www.grandandtoy.com site.
Option 2
- Open Internet Explorer 7
- Click on Tools -> Internet Options
- Click on Advanced
- In the list of options, scroll down to the bottom in the "Security" section, there is an option listed as,
"Warn about certificate address mismatch" Deselect this option - Save the changes, close Internet Explorer 7.
For security reasons, it is advisable that you use option1.
Service Desk
| Hours: | Monday - Friday 8:30 am - 4:30 pm |
|---|---|
| Phone: | 905-525-9140 x24357 (2HELP) |
| Email: | uts@mcmaster.ca |
| Location: | Main Campus BSB Rm. 245 |
| Service Catalog: | |
| http://www.mcmaster.ca/uts | |
Service Bulletins
- There are no Service Bulletins at this time