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University Technology Services

• UTS Home

Dell is voluntarily recalling certain Dell-branded batteries in their laptops below. To read more about the recall visit Dell.

• Latitude: D410, D500, D505, D510, D520, D600, D610, D620, D800, D810
• Inspiron: 500M, 510M, 600M, 700M, 710M, 6000, 6400, 8500, 8600, 9100, 9200, 9300, 9400, E1505, E1705
• Precision: M20, M60, M70, M90
• XPS: XPS, XPS Gen2, XPS M170, XPS M1710

To determine your laptop model, shutdown your laptop and look in the following places:

• Turn it over to look for the model and make on the bottom.
• Look on the laptop cover for the brand or make
• Open the laptop look around the keypad and the monitor for the make and model.

In addition, these batteries MAY have also been provided in response to service calls. The batteries were shipped to customers between April 1, 2004 and July 18, 2006. The words "DELL" and "Made in Japan" or "Made in China" or "Battery cell made in Japan, Assembled in China" or "Assembled in Taiwan" are printed on the back of the batteries.

The following battery models, only, MAY be subject to recall:

1K055	C5446	F2100	KD494	W5915	Y1333
3K590	C6269	F5132	OR331	X5308	Y4500
5P474	C6270	GD785	M3006	X5329	Y5466
6P922	D2961	H3191	RD857	X5332
C2603	D5555	J1524	TD349	X5333
C5339	D6024	JD616	U5867	X5875
C5340	D6025	JD617	U5882	X5877

These part numbers are printed on the back of the battery as illustrated below.

 

Step 1.

To determine whether your battery is affected by this issue, you should  click here. The website will direct you to find and enter an identification number from the back of your battery so as to determine whether the battery is affected by this issue. If the battery is subject to this recall you will be automatically connected to a replacement order form. Dell will also provide a means for you to return the affected battery for proper disposal.

 

Please contact the Service Desk if you have questions at extension 24357 or send email to uts@mcmaster.ca.