• McMaster
  • McMaster A-Z Index
• Academics
  • Undergraduate Studies/Programs
  • Graduate Studies/Programs
  • Part-Time Studies & Continuing Education
  • Departments & Faculties
• Alumni
  • About the Alumni Association
  • Alumni Events
  • Services & Benefits
  • Programs for Alumni
  • Alumni Networking
  • Keep in Touch
  • Homecoming
  • Alumni Weekend
  • Students & Young Alumni
  • Giving to McMaster
• Discover McMaster
  • About the Campus
  • Fast Facts
  • Governance
  • History of McMaster
  • How to Get to McMaster
  • Policies, Procedures & Guidelines
  • President's Message
  • Provost & Vice-President (Academic)
  • Strategic Plan
  • Teaching and Learning at McMaster
• Future Students
  • Undergraduate
  • Graduate Studies
  • MBA Program
  • Continuing Education
  • Parents
  • Student Services
  • Virtual Tour
• Library
  • About the Libraries
  • Contact Us
  • Course Reserves
  • Library Catalogue
  • Library Services
  • My Account / Book Renewal
• Research
  • Canada Research Chairs
  • Endowed & Industrial Chairs
  • Ethics in Human Research
  • McMaster Innovation Park
  • Office of International Affairs
  • Partnership Opportunities
  • Research Centres & Institutes
  • Research Policies & Procedures
  • Science in the City
• Current Students
  • Student Affairs
  • Student Resources
    • Chaplaincy
    • Human Rights & Equity
    • Information Technology
    • Office of Academic Integrity
    • Ombuds
    • Parking & Transit
    • Registrar
    • Safety & Security
    • Student Financial Aid & Scholarships
    • Student Accounts
  • Student Government
    • Graduate Students
    • Part-time Students
    • McMaster Students Union
  • Campus Life
    • Clubs
    • Events

University Technology Services

• UTS Home

1. I am unable to logon to Corporate Time. It asks for an Offline password.

2. I can logon to Corporate Time via the web but not through the desktop client.

3. Corportate Time automatically signs into the server with my account.

 

1. I am unable to logon to Corporate Time. It asks for an Offline password.

Search for the following files xtmlocal.dat, xtmlocal.ndx, xtmparam.ini, xtmtzone.ini on your computer and delete them. You can now logon to Corporate Time.

You may not find these files if hidden on your computer. To show hidden files open My Computer or Windows Explorer. Click on Tools, select Folder options. In the Folder Options box, click on the View tab. Under Advanced settings, click Show hidden files and folders. Click Apply. Set all folders to the current view by clicking the "like current folder button". Now search for the files listed previously. After deleting these files, change the settings for hidden files and folders to do not show.

Windows XP users, please note that you must also select search hidden files and folders under advanced search options.

These files are usually found with your computer profile information in Windows 2000 and Windows XP. If your profile is stored on a different computer, you need to search there for the files listed above..

 

2. I can logon to Corporate Time via the web but not through the desktop client.

Step A:
Check that you have Calendar showing in the "Connect To" box.
Check the correct username has been entered. You can click on the lens beside the username box to search if necessary.

Step B:
If you have changed your Corporate Time password using the web interface, reset the password using the web interface to the old password. It is recommended that password changes be done through the desktop client. The Corporate Time web interface can be found at https://calendar.mcmaster.ca.

3. Corportate Time automatically signs into the server with my account.

If corporate time signs in automatically to either the calendar server or offline without getting the user to enter the password, Go to Tools, Manage Connections in Corporate Time.

Deselect Enable Automatic Sign-in and make sure the calendar server is set to default (appears bold). If not, select calendar and click on Make Default and then click on OK.