BlackBerry Corporate Calendar Multiple Entries
During periods of poor signal, loss of signal, cancellation by the
user or other technical problems, duplicate entries may occur in
the Calendar.
Step 1
- On your computer, log into Corporate Calendar using the desktop client.
- Print the affected time periods for record keeping.
- Close your Corporate Calendar on the computer.
Step 2
On your BlackBerry:
- Go to SyncJE and select Settings
- Press the wheel or Menu button
- Select Clear Databases
- Select Yes to clear all data in Calendar on your Blackberry
- Select Yes to clear all data in Tasks on your Blackberry
- Select Close
Step 3
- On your computer, log into Corporate Calendar using the desktop client.
- Make corrections to your Calendar. (Make sure designates or anyone you have given your account information is not accessing your calendar at this time.)
- Close your Corporate Calendar on the computer.
Step 4
On your BlackBerry:
- Go to SyncJE and select Reset
- Select Start Sync
Service Desk
| Hours: | Monday - Friday 8:30 am - 4:30 pm |
|---|---|
| Phone: | 905-525-9140 x24357 (2HELP) |
| Email: | uts@mcmaster.ca |
| Location: | Main Campus BSB Rm. 245 |
| Service Catalog: | |
| http://www.mcmaster.ca/uts | |
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