STS Services
MAC ID Services
You need to setup your MAC ID to access the following computing services at McMaster:
- McMaster University Gateway to Student Information (MUGSI)
- Student On-line Academic Registration (SOLAR)
- McMaster StudentMail
- Use of Student Computer Labs
- Printing, Scanning and accessing the Internet from Student Computer Labs
- Using ports & wireless connections through Virtual Private Networking (VPN)
- MacConnect
- Avenue to Learn
- Software Downloads
Visit the MAC ID page for instructions on how to setup your MAC ID or visit any
Student Computer Lab for assistance.
McMaster StudentMail
Every McMaster student is eligible for a McMaster e-mail account. The e-mail account is not given to you automatically; you must follow the below steps to enable this service:
- Complete your course registration and confirm Payment Agreement in SOLAR
- Wait 24 hours after completing Step 1, then log into MUGSI and click on “Enable your MAC ID Services” (please note; this is different from activating your MAC ID). Instructions on how to enable your services: http://www.mcmaster.ca/uts/macid/student/enable_services.html
- Once you complete the “Enable your MAC ID Services” step, please allow 24 hours for your e-mail account to be activated.
Your E-Mail address will be: macid@mcmaster.ca
Undergrad and Graduate Students:
- To get to your inbox go to https://studentmail.mcmaster.ca/ and log in with your MAC ID and password (make sure you’ve completed Enable Services Step)
- E-mail quota is 25 GB maximum.
- Your e-mail account will expire on Jamuary 31st of the following academic year.
Avenue to Learn
Avenue to Learn is a web application that lets you access information such as posted assignments, notes, quizzes or solutions to tests or exams, provided by your professors. For more information, visit the Avenue homepage at: http://avenue.mcmaster.ca/.
Printing and Scanning Services
Printing services are available in all of the Student Computer Labs through the campus wide printing initiative PrintSmart. A PrinstSmart printer has been placed in KTH B111, BSB 242 and JHE 234 for your convenience. More information regarding the PrintSmart program can be found at their website: http://printsmart.mcmaster.ca.
Visit the Printing and Scanning Services page for information regarding scanning services in the student computer labs.
Software
The Software Availability page can be viewed for an up to date list of software available in the Student Computer Labs.
You can download the latest Antivirus program and find detailed information on how to protect your computer at: https://antivirus.mcmaster.ca.
Hardware
Please visit the Student Computer Labs pages for the computer hardware specifications in each student computer lab.
Wireless
Detailed information about connecting to McMaster University's network can be found on the MacConnect page.
Notice
Upgrade your MAC ID password today
McMaster is strengthening its password system and all MAC ID passwords established before February 19, 2013 must be changed.
- Upgrade before
May 29, 2013
Service Desk
| Hours: | Monday - Friday 8:30 am - 4:30 pm |
|---|---|
| Phone: | 905-525-9140 x24357 (2HELP) |
| Email: | uts@mcmaster.ca |
| Location: | Main Campus BSB Rm. 245 |
| Service Catalogue: | |
| http://www.mcmaster.ca/uts | |
Service Bulletins
- There are no Service Bulletins at this time

