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Help

You can find solutions for your most common technical problems by using the FAQ's and Help Pages. You can also find out how to set up your email through the Email Configuration link.


Through the Help & Information Pages, you can find the answers to most of your technical questions. All topics are organized in alphabetic order and you can search for your queries.


Working With Files will give you instructions on how to deal with media such as USB's, CD-RW's and saving on the network.

Service Bulletins

  • MAC ID Password Expiry

    Beginning in May 2016, MAC ID passwords at McMaster expire annually. Learn more at www.mcmaster.ca/uts/macid

Service Desk

Client Self Service:
https://servicedesk.mcmaster.ca
Hours: Monday - Friday
8:30 am - 4:30 pm
Phone: 905-525-9140 x24357 (2HELP)
Email: uts@mcmaster.ca
Location: Main Campus BSB Rm. 245
Service Catalogue:
http://www.mcmaster.ca/uts

Great Idea Site

Great Idea