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Managing Your MAC ID Account

Vvisit the MAC ID homepage at http://www.mcmaster.ca/uts/macid/index.html where you will be able to:

Note: Changing your MAC ID password will change the password for all of the services that use your MAC ID, such as E-Mail, the Student Computer Labs, VPN, WebCT, and others.

 

If you are having difficulty managing your MAC ID and cannot remember the answers to the questions that you have chosen, or did not set up your challenge questions, you will need to visit the Technology Service Desk in BSB, Room 245, to have your MAC ID password reset. Please bring along your student ID card. Alternatively, you may also call the Technology Services Desk at 2-HELP (x24357) to have your password reset over the phone. Please be sure to have your student card present as it is needed to finish the password reset process.

Once you’re able to access your account, you must change your password immediately!