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University Technology Services

Windows 10

Microsoft recently released its latest operating system, Windows 10. The new features offered by Windows 10 are very appealing, adding convenience and familiarity to your computing experience. However, in order to provide this added convenience and familiarity, the operating system shares a lot of information with Microsoft. This information may include private, confidential, or restricted information.

It is important for everyone to take responsibility for the privacy and confidentiality of the information they handle as a part of their role at McMaster University. While Windows 10 may seem very appealing, we are obliged to ensure that the information we handle while acting on behalf of the University is protected and not disclosed to any third parties, even Microsoft.

Everyone is encouraged to review the McMaster University Privacy Framework, the Information Classification Matrix, and the Client Computing Devices Security Standard to help them make good decisions about the information they handle.

While UTS makes no official recommendation regarding Windows 10, there are three factors you should consider before switching.

  • Need: why is this upgrade required
  • Compatibility: do the applications you use work with it
  • Privacy: do you understand how this upgrade will impact the confidentiality of your data

While only you can explain why Windows 10 is needed in your particular case, UTS can provide insight about compatibility and privacy.

Compatibility

UTS has tested Windows 10 with our officially supported applications and found some deficiencies. MS Edge, the web browser which replaces Internet Explorer, is not compatible with Mosaic, Confluence or JIRA. You may encounter intermittent issues using MS Edge with these applications and these applications may not perform as expected. Firefox and Chrome are our recommended alternative browsers.

Privacy

While some of the new features offered by Windows 10 are appealing, it is important for faculty and staff to take responsibility for the privacy and confidentiality of the information they handle in their role at McMaster. Windows 10 shares a lot of information with Microsoft. This information may include private, confidential, or restricted information. If you chose to adopt Windows 10, UTS has developed a Windows 10 configuration guide with required and recommended settings to protect both your privacy and McMaster's information.


In summary, you should consider all of the ramifications of upgrading carefully, defining clear reasons for making the switch and tactics for addressing compatibility and privacy concerns.

If you require assistance, please email the UTS Service Desk at uts@mcmaster.ca or call us at ext: 24357.

Service Bulletins

Service Desk

Client Self Service:
https://servicedesk.mcmaster.ca
Hours: Monday - Friday
8:30 am - 4:30 pm
Phone: 905-525-9140 x24357 (2HELP)
Email: uts@mcmaster.ca
Location: Main Campus BSB Rm. 245
Service Catalogue:
http://www.mcmaster.ca/uts

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