Voice & Data Communications
Voice & Data Communications
- Smartphones
- SERVICE LEVEL | COST |USER DOCUMENTATION
Smartphones
BlackBerry
UTS is currently working with Rogers as the cellular carrier. Presently Blackberry 9000 and 9700 are offered. - Deskphones
- SERVICE LEVEL | COST |USER DOCUMENTATION
Deskphone
New
New phones can be rented on a per month basis by your department. Our on-line work order system is filled out by your department coordinator. - Voicemail to Email
- SERVICE LEVEL | COST |USER DOCUMENTATION
Voicemail to Email
NewThis service automatically forwards new voice messages to any email address you choose as a .WAV file attachment. You can listen to your voicemail messages from within any email client or mobile device.
- Teleconference
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Teleconference
A teleconference is a telephone meeting among two or more participants involving technology. This is one of the ways to hold meetings with off-site locations in a "green" way.
Teleconference Teleconferencing Software - booked thru form below.
Teleconference Unit Rental - booked thru PhoneWorks - Telephone Work order
- Wireless Access
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Wireless Access on Campus
McMaster University has WiFi in most public areas ready. Mobile users may invoke an Internet browser, log in with their Mac ID in order to get connected to the Wireless network.
Please check the list of areas for the current Wireless coverage:
http://www.mcmaster.ca/uts/connections/
network/macconnect/wireless/
wlscoverage.htm - Student Residence
- SERVICE LEVEL | COST |USER DOCUMENTATION
Student Residences
Voice
General Information: Student Telephones for Fall 2012
Students now have the opportunity to submit an on-line request for a telephone extension installation in their residence room.
Students will receive an auto-generated email confirming this request. Phones will be installed on a first come, first serve basis on Wednesdays only throughout the Fall of 2012. Following the phone installation, students will receive an email to confirm the extension and voice mail information.
- Network Jack
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Network Jacks
Network jacks are provided in office areas and labs as part of building infrastructure. Additional network jacks can be requested at departmental expense.
- Off Campus Access
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Off Campus Access
VPN
Access to on campus resources from home or any other off campus location is possible through VPN. VPN must be installed and your MAC ID used in order to make a connection..
Service Desk
| Hours: | Monday - Friday 8:30 am - 4:30 pm |
|---|---|
| Phone: | 905-525-9140 x24357 (2HELP) |
| Email: | uts@mcmaster.ca |
| Location: | Main Campus BSB Rm. 245 |
| Service Catalog: | |
| http://www.mcmaster.ca/uts | |
Service Bulletins
- There are no Service Bulletins at this time