Skip to navigation content (Press Enter).

>Self Service>MAC ID

MAC ID

What is a MAC ID?

Your MAC ID is a unique identifier that provides you with personalized access to various resources such as Mosaic, email, library resources, wi-fi, etc.

Your MAC ID is not your Person ID number.


How do I get a MAC ID?


How do I activate my MAC ID?


How can I reset my password?


What if I forgot my password?


What if I forgot my MAC ID?


Does my MAC ID ever expire?


Why am I getting an message that my account is locked when I try to log in?


What if my name has changed?


Who should I contact if I have problems with my MAC ID?


How can non-employees get access to campus systems?


How can guests get a MAC ID?

Service Bulletins

  • MAC ID Password Expiry

    Beginning in May 2016, MAC ID passwords at McMaster expire annually. Learn more at www.mcmaster.ca/uts/macid

Service Desk

Client Self Service:
https://servicedesk.mcmaster.ca
Hours: Monday - Friday
8:30 am - 4:30 pm
Phone: 905-525-9140 x24357 (2HELP)
Email: uts@mcmaster.ca
Location: Main Campus BSB Rm. 245
Service Catalogue:
http://www.mcmaster.ca/uts

Great Idea Site

Great Idea