Reporting
Reporting an Information Security Incident
McMaster University constituents, including but not limited to faculty, staff, and students, are encouraged to report security incidents to the University Technology Services Service Desk.
uts@mcmaster.ca
OR
(905) 525-9140 x24357 (2HELP)
Upon detection of a PCI related information security incident, merchants and/or staff are instructed to:
DO NOT logoff or power off the affected system.
DO take note of pertinent information, including:
- the time that the suspected incident occurred
- the condition of the affected system
DO report PCI Related incidents directly to the IT Security team:
c-it-security@mcmaster.ca
OR
(905) 525-9140 x28299
In the event that the incident involves an active physical threat, or a violation of local, provincial, federal or international law, please report the incident to:
McMaster Security Services
905-525-9140 ext 24281, or 905-522-4135
Dial “88" from any University phone
security@mcmaster.ca
http://security.mcmaster.ca/
OR
Hamilton Police Services
(905) 546-4925
Dial “9-1-1”
http://www.hamiltonpolice.on.ca/HPS
Notice
Upgrade your MAC ID password today
McMaster is strengthening its password system and all MAC ID passwords established before February 19, 2013 must be changed.
- Upgrade before
May 29, 2013
Service Desk
| Hours: | Monday - Friday 8:30 am - 4:30 pm |
|---|---|
| Phone: | 905-525-9140 x24357 (2HELP) |
| Email: | uts@mcmaster.ca |
| Location: | Main Campus BSB Rm. 245 |
| Service Catalogue: | |
| http://www.mcmaster.ca/uts | |
Service Bulletins
- There are no Service Bulletins at this time