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Security and Policies

IT Security

IT Security supports administrative use of the Information Technology services and systems managed by University Technology Services. IT Security is working with other UTS areas to develop a framework for a consistent campus-wide security program.

Policy and Procedures

Policy and procedures related the computer systems include, but are not limited to, accounts, electronic communications, terms and conditions and general procedures.

Photo ID

All McMaster employess are required to have photo ID cards. Photo ID cards are not only used as identification but also allow access to certain services and access on campus. Retirees are encouraged to replace their current blue ID cards with the new Photo ID cards that allow the access to certain services.

Virus Information

Information about the latest computer virus information, available virus protection and percations taken on campus.

 

 

 

 

 

 

 

 

 

Service Bulletins

Citrix Receiver Client Update

UTS asks Citrix users to upgrade Citrix Receiver Client to the most current version by February 28, 2017. See UTS Citrix website for installation and removal information.


Mosaic Upgraded Interface

Service Desk

Client Self Service:
https://servicedesk.mcmaster.ca
Hours: Monday - Friday
8:30 am - 4:30 pm
Phone: 905-525-9140 x24357 (2HELP)
Email: uts@mcmaster.ca
Location: Main Campus BSB Rm. 245
Service Catalogue:
http://www.mcmaster.ca/uts
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