• McMaster
  • McMaster A-Z Index
• Academics
  • Undergraduate Studies/Programs
  • Graduate Studies/Programs
  • Part-Time Studies & Continuing Education
  • Departments & Faculties
• Alumni
  • About the Alumni Association
  • Alumni Events
  • Services & Benefits
  • Programs for Alumni
  • Alumni Networking
  • Keep in Touch
  • Homecoming
  • Alumni Weekend
  • Students & Young Alumni
  • Giving to McMaster
• Discover McMaster
  • About the Campus
  • Fast Facts
  • Governance
  • History of McMaster
  • How to Get to McMaster
  • Policies, Procedures & Guidelines
  • President's Message
  • Provost & Vice-President (Academic)
  • Strategic Plan
  • Teaching and Learning at McMaster
• Future Students
  • Undergraduate
  • Graduate Studies
  • MBA Program
  • Continuing Education
  • Parents
  • Student Services
  • Virtual Tour
• Library
  • About the Libraries
  • Contact Us
  • Course Reserves
  • Library Catalogue
  • Library Services
  • My Account / Book Renewal
• Research
  • Canada Research Chairs
  • Endowed & Industrial Chairs
  • Ethics in Human Research
  • McMaster Innovation Park
  • Office of International Affairs
  • Partnership Opportunities
  • Research Centres & Institutes
  • Research Policies & Procedures
  • Science in the City
• Current Students
  • Student Affairs
  • Student Resources
    • Chaplaincy
    • Human Rights & Equity
    • Information Technology
    • Office of Academic Integrity
    • Ombuds
    • Parking & Transit
    • Registrar
    • Safety & Security
    • Student Financial Aid & Scholarships
    • Student Accounts
  • Student Government
    • Graduate Students
    • Part-time Students
    • McMaster Students Union
  • Campus Life
    • Clubs
    • Events

University Technology Services

• Password Best Practices
• Change My Password
• UTS Home

Your MAC ID password is used to gain access to a variety of services including email, wireless, library e-resources, vpn and a number of other services for both staff and students.

You are reminded to protect the confidentiality of your MAC ID and associated passwords. Please treat them the same way as you would your bank account PIN.

Do not share your Macid or password with anyone. If you suspect that your MAC ID or password has been compromised, please contact the UTS Service Desk immediately at 905-525-9140 extension 24357.

See our page http://www.mcmaster.ca/uts/security/ITsecurity/safe-practices/passwords.html for advice on selecting and maintaining your password.

All Staff, Faculty, Undergraduate and Graduate Students:

To change your MAC ID password:

1. Open your web browser.
2. Enter the URL http://mcmaster.ca/uts/macid
3. Click on the link "Change your password".
4. Follow the prompts.
   

If you have forgotten your MAC ID password:

Using the self service MAC ID password reset feature:

1. Open your web browser.
2. Enter the URL http://mcmaster.ca/uts/macid
3. Click on the link "Forgot Your Macid".
4. Follow the prompts.

If you are unable to change or reset your own password, you may use either of the following methods to have UTS reset the password:

• You may come to UTS Service Desk in BSB, Room 245 (Building #11 on your campus map). Remember to bring your student ID or employee card with you. Password resets take effect immediately.
• You may call the UTS Service Desk at extension 24357. We are required to confirm your identification prior to resetting your password. Please have your student or working at mcmaster employee card handy when you call.

Once you're able to access your account, you should change your password immediately!

Should you have any questions, please contact the UTS Service Desk at 905-525-9140 ext 24357.