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Production Control

Located in GH 302
Production Control is responsible for co-ordinating administrative departments' computer schedules and ensuring that requests are processed to meet production deadlines. This includes the backing up of all production databases and keeping requirements of the job scheduling up to date to ensure data integrity. Production Control is also responsible for production and systems security. Our Team:

For your PRODUCTION concerns, please email us at dcontrol@mcmaster.ca
For your SECURITY concerns, email us at datasec@mcmaster.ca

Office Hours: 8:00 am to 4:00 pm
Job Request Cutoff Time: 2:00pm Daily

 

 

 

 

 

 

 

Service Bulletins

Citrix Receiver Client Update

UTS asks Citrix users to upgrade Citrix Receiver Client to the most current version by February 28, 2017. See UTS Citrix website for installation and removal information.


Mosaic Upgraded Interface

Service Desk

Client Self Service:
https://servicedesk.mcmaster.ca
Hours: Monday - Friday
8:30 am - 4:30 pm
Phone: 905-525-9140 x24357 (2HELP)
Email: uts@mcmaster.ca
Location: Main Campus BSB Rm. 245
Service Catalogue:
http://www.mcmaster.ca/uts
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