Tutorial Requirements
- Internet Explorer version 6 (this site best viewed with IE) More
- Macromedia Flash Player. You
can get it here:
More - Popups (disable popup blockers for this site)
- Active Content (disable Active Content blocking for this site). More
If you have any problems with how to meet these requirements, call the Technology Service Desk at extension 24357 for more information.
Yellow "Information" Box in Internet Explorer
When you open the On-line Tutorial in Internet Explorer, you may see a yellow box under the address bar like this:
This is a security feature of Internet Explorer that prevents active content from running. It may be accompanied by an information window like this:
You can click OK to acknowledge the information box, then click on the yellow information bar and choose Allow Blocked Content... to let the content run this time. (Click Yes in the Security Warning box, too.)
To avoid this problem in the future:
- In Internet Explorer click on Tools > Internet Options
- Click on the Advanced tab
- In the Security section make sure that the boxes marked below with “x” are checked:
Error from Macromedia Flash Player
You may receive this error when using the controls for the tutorials:
This is a security feature from the Flash Player that stops all communication between the Flash movie and the web browser viewing it. To avoid this:
- Click on Settings.... The Flash Help file will open along with the settings control page.
- Enable the movie actions from there.
Service Desk
| Hours: | Monday - Friday 8:30 am - 4:30 pm |
|---|---|
| Phone: | 905-525-9140 x24357 (2HELP) |
| Email: | uts@mcmaster.ca |
| Location: | Main Campus BSB Rm. 245 |
| Service Catalog: | |
| http://www.mcmaster.ca/uts | |
Service Bulletins
- There are no Service Bulletins at this time