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Access And Services

IP ADDRESS

Private office machine - IP registration: The computer in your office must have an IP number assigned to work on the McMaster network. This is a permanently assigned IP number within McMaster’s mcmaster.ca domain name space.

Faculty requests for IP addresses or modifications could be directed to local Lead Technical Support individuals with access to Web DNS or the UTS Network group via the Service Desk.

Administrative groups should contact the Service Desk. You can send email to uts@mcmaster.ca or call extension 24357.

WEBDNS: https://webdns.mcmaster.ca

DHCP ROAMING IP ADDRESS

Private portable machine – roaming access: A notebook computer can be registered to use Dynamic Host Control Protocol (DHCP) instead of a fixed IP number, to be used both in the office and in specific classrooms (cf. Learning Technologies Resource Centre for classroom assistance) or other locations with semi-public data jacks. (This differs from wired MacConnect Network Access, described below, which will become more prevalent in time.)

DHCP REQUEST FORM: https://dhcpform2.mcmaster.ca

WIRED MACCONNECT NETWORK ACCESS

Wired MacConnect Network Access: Public area network access ports are available at various locations.These are data jacks where a user can connect to the campus network, and are generally located in common areas such as the University Centre, the Library, or common rooms within the residences. The MacConnect wired service uses a VPN to authenticate users, and encrypt traffic for security.


RESIDENCE/NETREG

Residence access: Each resident is provided with a data jack to access the network from her/his room (Maconline). Also, a number of public data jacks are attached to the MacConnect wired service in common rooms.

NETREG INFO: http://www.mcmaster.ca/uts/network/Netreg.html
NETREG REGISTRATION: http://netman.mcmaster.ca/maconly/reg_nonpc.html

Service Bulletins

  • MAC ID Password Expiry

    Beginning in May 2016, MAC ID passwords at McMaster expire annually. Learn more at www.mcmaster.ca/uts/macid

Service Desk

Client Self Service:
https://servicedesk.mcmaster.ca
Hours: Monday - Friday
8:30 am - 4:30 pm
Phone: 905-525-9140 x24357 (2HELP)
Email: uts@mcmaster.ca
Location: Main Campus BSB Rm. 245
Service Catalogue:
http://www.mcmaster.ca/uts

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