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University Technology Services

Setting up Windows XP for MacONLINE

Checking your Network Card 1. Right Click on the My Computer icon. (found either on your desktop or in your start menu).
2. Click on Properties, Hardware, Device Manager.
3. Click the +sign beside Network Adapters; Your network adapter should be listed. It should look similar to Figure A. Once done, close both open windows.

windows xp device manager
Figure A

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Checking your IP settings 4. Double click on the My Computer icon.
5. On the left hand side of the window select My Network Places (seen in Figure B)

XP other places menu
Figure B

6. Next, select View Network Connections.
7. Right Click on Local Area Connection and select Properties
8. Double click on Internet Protocol (TCP/IP)
9. Click Obtain an IP address automatically and Obtain DNS server address automatically.(see Figure C)

TCP/IP properties
Figure C

10. Click, Ok, Ok

Verifying your connection. 11. Click on the Start button, select Programs, Accessories, Command Prompt.
12. Type ipconfig /release [Enter]. Then type ipconfig /renew [Enter]. You should see output similar to the following:

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Connection-specific DNS Suffix......:mcmaster.ca
IP Address................................ :130.113.20.6
Subnet Mask.................................:130.113.220.6
Default Gateway...........................:130.113.220.5

Congratulations... MacOnline should be set up and functioning with no problems. Good luck and have fun!!!


Questions? Comments? Typos? If you would like to make a suggestion, please feel free to email at: maconline@mcmaster.ca

Service Bulletins

Citrix Receiver Client Update

UTS asks Citrix users to upgrade Citrix Receiver Client to the most current version by February 28, 2017. See UTS Citrix website for installation and removal information.


Mosaic Upgraded Interface

Service Desk

Client Self Service:
https://servicedesk.mcmaster.ca
Hours: Monday - Friday
8:30 am - 4:30 pm
Phone: 905-525-9140 x24357 (2HELP)
Email: uts@mcmaster.ca
Location: Main Campus BSB Rm. 245
Service Catalogue:
http://www.mcmaster.ca/uts
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