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MacONLINE Setup Guide

MacONLINE Internet Connection

Each residence student has Internet access in his or her room. A network adapter, RJ45 cable, and installed web browser are required to connect your computer to the Internet. The telephone lines are digital so your modem will not work. Please do not try to connect with your modem or you may damage it.

If you do not have a network adapter these can be purchased from MacOnline during move in. RJ45 cable, can be obtained free from MacOnline during move in. Drop by the MacOnline table in the Commons Move In Days (September 2rd to 6th). After move in, contact MacOnline at x27740 for technical support.

If you're not comfortable installing your Network card and/or configuring your PC, technicians will be available to assist you. In the event of a challanging and/or time consuming install, a small fee may apply.. Drop by the Commons area during Move In, or beginning September 8th call the Residence Computing Coordinator at x27740 and set up an appointment.

Once you have your network adapter installed and connected to the data port of your residence room using an RJ45 cable, the following information may assist you in completing your install:

For Windows 95/98

Connect your RJ45 cable from the network adapter in your PC to the wall receptacle (top left opening).

Click Start, Settings, Control Panel. Double Click the Network Icon. Click TCP/IP pointing to your network card (eg. SMC EZ card 10/100).

Click Properties. Click "Obtain an IP address automatically".

Click "Wins Configuration" then click "Use DHCP for Wins Configuration"

Click "Gateway" and remove any numbers in the "New Gateway" field.

Click "DNS Configuration" then "Disable DNS". Click OK twice and the system will ask to restart; click "Yes".

Verify the connection by clicking Start, Run, type in winipcfg ; click the small down arrow; click your network adapter; click Release (then click OK if needed) then click Renew. In the "IP Auto configuration Address" field, the number should start with 130...If so, you are connected. This step is only needed once (not every time you go online).

For Windows 2000

Connect your RJ45 cable from the network adapter in your PC to the wall receptacle (top left opening).

From the Windows 2000 Desktop, Right Click on the My Computer icon.

Click on Properties, Hardware, Device Manager.

Click the + sign beside Network Adapters; your network adapter should be listed. (i.e. SMC EZ card 10/100).

Close these two windows then click Start, Settings, Network and Dial-up Connections.

Open Local Area Connection, then Click Properties, Internet Protocol, Properties

Click Obtain an IP address automatically and Obtain DNS server address automatically.

Click OK, OK.

You should now verify that your connection is working correctly. To do this, Click on the Start Button, Click Programs, Click Accessories, Click Command Prompt. Type ipconfig /release [Enter]. Then type ipconfig /renew [Enter]. You should see output similar to the following:

Windows 2000 IP configuration
Ethernet adapter Local Area Connection
Connection-specific DNS Suffix......:mcmaster.ca
IP Address..................:130....
Subnet Mask.................:130...
Default Gateway.............:130....

For Windows XP

Right Click on the My Computer icon. (found either on your desktop or in your start menu).

Click on Properties, Hardware, Device Manager.

Click the + sign beside Network Adapters; your network adapter should be listed. i.e. SMC EZ card 10/100).

Close these two windows then double click on My Computer.

On the left hand side of the window select My Network Places found under the heading Other Places.

Under Network Tasks select View Network Connections.

Right Click on Local Area Connection and select Properties

Double click on Internet Protocol (TCP/IP)

Click Obtain an IP address automatically and Obtain DNS server address automatically. Click OK, OK.

You should now verify that your connection is working correctly. To do this, Click on the Start Button, Click Programs (or All Programs), Click Accessories, Click Command Prompt. Type ipconfig /release [Enter]. Then type ipconfig /renew [Enter]. You should see output similar to the following:

Windows 2000 IP configuration
Ethernet adapter Local Area Connection
Connection-specific DNS Suffix......:mcmaster.ca
IP Address..................:130....
Subnet Mask.................:130...
Default Gateway.............:130....

Congratulations... MacOnline should be set up and functioning with no problems. Good luck and have fun!!!

Questions? Comments? Typos? If you want to get in touch and suggest something, please feel free to email at: maconline@mcmaster.ca

Service Bulletins

Citrix Receiver Client Update

UTS asks Citrix users to upgrade Citrix Receiver Client to the most current version by February 28, 2017. See UTS Citrix website for installation and removal information.


Mosaic Upgraded Interface

Service Desk

Client Self Service:
https://servicedesk.mcmaster.ca
Hours: Monday - Friday
8:30 am - 4:30 pm
Phone: 905-525-9140 x24357 (2HELP)
Email: uts@mcmaster.ca
Location: Main Campus BSB Rm. 245
Service Catalogue:
http://www.mcmaster.ca/uts
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