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Employee MAC ID

MAC ID is a unique, common identifier enabling single sign-on for a number of McMaster systems and applications.

Each employee is assigned a MAC ID. New employeess are provided a new MAC ID at the time of hiring by Human Resources. (Please note: Your MAC ID is not your employee number)

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Service Bulletins

Citrix Receiver Client Update

UTS asks Citrix users to upgrade Citrix Receiver Client to the most current version by February 28, 2017. See UTS Citrix website for installation and removal information.


Mosaic Upgraded Interface

Service Desk

Client Self Service:
https://servicedesk.mcmaster.ca
Hours: Monday - Friday
8:30 am - 4:30 pm
Phone: 905-525-9140 x24357 (2HELP)
Email: uts@mcmaster.ca
Location: Main Campus BSB Rm. 245
Service Catalogue:
http://www.mcmaster.ca/uts
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