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MAC ID Services for Employees

Your MAC ID account provides authenticated access to the following services:

  • Mosaic
    The main business software of the University encompassing Finance, Research Finance, HR, and soon Student recruitment and enrollment.
  • Central Office Servers
    Departments benefit from the ability to run current applications and share data, applications and services, thereby standardizing the environment and providing integrity of data. [Contact]
  • Email
    UTS provides a central mail host running Communigate Pro, a web based email application. MacMail is the host machine for employees.
  • LibAccess
    Allows current and retired McMaster faculty and staff and currently registered students to access licensed e-Resources.
  • MacSecure
    Public area network access ports are available at various locations across the McMaster campus.
  • MacVote
    McMaster's Online Voting System currently used by the University Secretariat
  • Virtual Private Network (VPN)
    VPN is a network that uses a public network to transfer information using secure methods

Service Bulletins

Citrix Receiver Client Update

UTS asks Citrix users to upgrade Citrix Receiver Client to the most current version by February 28, 2017. See UTS Citrix website for installation and removal information.


Mosaic Upgraded Interface

Service Desk

Client Self Service:
https://servicedesk.mcmaster.ca
Hours: Monday - Friday
8:30 am - 4:30 pm
Phone: 905-525-9140 x24357 (2HELP)
Email: uts@mcmaster.ca
Location: Main Campus BSB Rm. 245
Service Catalogue:
http://www.mcmaster.ca/uts
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