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Communication Archive

May 1 , 2007

Changes to MAC ID Service for
all employees, retirees and alumni


To enhance security and enable client self-sufficiency MAC ID (logon) process at McMaster will change as of Friday May 18, 2007. Clients are strongly advised to go through the enhancement process before May 18, 2007.


In a few steps, you will enjoy the benefits of MAC ID Service Enhancement:

  • One username and password for authorized resources ( Email, VPN, etc.)
  • Online username and password management


Step 1:

Complete the MAC ID Service Enhancement Process. Click http://www.mcmaster.ca/uts/macid/msep.htm and then in the Quick Links section click on MAC ID Service Enhancement Process and follow the steps.

Step 2:

Remove saved password in e-mail client. University Technology Services strongly advises against the practice of saving passwords, however, if you have, here is how to remove it http://www.mcmaster.ca/ctl/emailpswdchg.htm.

Important:

If you use a RIM Blackberry with Univmail e-mail and have saved your logonid and password in the Blackberry web client you will need to change this as well. Here is how=> http://www.mcmaster.ca/ctl/bbwebpswd.htm

If you use a Palm PDA and have saved your logon id and password in Versamail, you will need to change this as well. Here is how=> http://www.mcmaster.ca/ctl/versamail.htm

Step 3:

Restart your computer and use your MAC ID and password to log into Univmail e-mail and all authorized resources.

To learn more about MAC ID and for a complete list of resources utilizing MAC ID please refer to:www.mcmaster.ca/uts/macid/

Start Date:                  May 1, 2007

End Date:                    May 18, 2007

Service Bulletins

Citrix Receiver Client Update

UTS asks Citrix users to upgrade Citrix Receiver Client to the most current version by February 28, 2017. See UTS Citrix website for installation and removal information.


Mosaic Upgraded Interface

Service Desk

Client Self Service:
https://servicedesk.mcmaster.ca
Hours: Monday - Friday
8:30 am - 4:30 pm
Phone: 905-525-9140 x24357 (2HELP)
Email: uts@mcmaster.ca
Location: Main Campus BSB Rm. 245
Service Catalogue:
http://www.mcmaster.ca/uts
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