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UTS Quick Support

Download

Click the link below to download UTS QuickSupport and save it to place you'll remember. Go to the download and double-click the file to run it (no installation takes place, the QuickSupport application just runs from that file). If your computer prompts you verify that you want to run the application click "Run" or "Allow" or "Open", etc. Once UTS QuickSupport is running, you will see "Your ID" and "Password" give these to your UTS support person, then sit back and relax!


Windows LogoDownload QuickSupport for Windows OS

Mac LogoDownload QuickSupport for Mac OS

Service Bulletins

Citrix Receiver Client Update

UTS asks Citrix users to upgrade Citrix Receiver Client to the most current version by February 28, 2017. See UTS Citrix website for installation and removal information.


Mosaic Upgraded Interface

Service Desk

Client Self Service:
https://servicedesk.mcmaster.ca
Hours: Monday - Friday
8:30 am - 4:30 pm
Phone: 905-525-9140 x24357 (2HELP)
Email: uts@mcmaster.ca
Location: Main Campus BSB Rm. 245
Service Catalogue:
http://www.mcmaster.ca/uts
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