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Visitor & Guests Email

If you are planning to stay with McMaster University for a period of time you may request a courtesy MAC ID and Email. There are some things you need to know about our environment:

MacConnect and MAC ID

McMaster University has both wired and wireless internet connectivity. In order to use the internet at McMaster, either wired or wireless, you must be given a MAC ID. For more information on MAC ID visit:
http://www.mcmaster.ca/uts/macid/visitor_macid.html

Clean Access

Clean Access is a Cisco network access mechanism to check that computers and other devices connecting to the network do not pose a risk to others on the network.

  • Linux/Macintosh users: Cisco Clean Access agent is not required
  • Windows users: Clean Access provides a mechanism to authenticate your identity and makes sure you have all the latest Microsoft Windows Updates and security patches as well as an up to date anti-virus program on your laptop. The following link lists many of the accepted anti-virus programs accepted by the Clean Access authentication system: http://www.mcmaster.ca/uts/connections/network/macconnect/wireless/CCAfaq.htm

Before You Leave Home

In order to speed up the process when you get to the university, you should make sure your computer has installed:

Doing this in advance will shorten the time required to update your computer when you arrive at McMaster. For licensing reasons the Clean Access software cannot be downloaded until you actually get to McMaster.

For questions about your conference: meet@mcmaster.ca ext: 24783
For questions about the internet at McMaster: uts@mcmaster.ca ext. 24357
For questions about Audio Visual Equipment: equipbkg@mcmaster.ca ext: 22761

Notice

Upgrade your MAC ID password today

McMaster is strengthening its password system and all MAC ID passwords established before February 19, 2013 must be changed.

  • Upgrade before
    May 29, 2013

Service Desk

Hours: Monday - Friday
8:30 am - 4:30 pm
Phone: 905-525-9140 x24357 (2HELP)
Email: uts@mcmaster.ca
Location: Main Campus BSB Rm. 245
Service Catalogue:
http://www.mcmaster.ca/uts

Service Bulletins

  • There are no Service Bulletins at this time