Eduroam@McMaster
What is Eduroam?
Eduroam provides roaming wireless network access for students, staff and faculty at partner institutions. Users are able to authenticate using the same credentials as they would at their home institution. Students, faculty and staff from McMaster, therefore, can use their MAC ID to gain access to the Eduroam networks at affiliated institutions. Likewise, other institution members can access the McMaster Eduroam network using their usual credentials.When logging into eduroam users must attach a realm name in order to identify their home institution. McMaster users would append @mcmaster.ca to their MAC ID when logging into any Eduroam network. For example enter johndoe@mcmaster.ca if johndoe was the MAC ID. Realm identifiers must always be included when using Eduroam.
Eligibility
All faculty, staff, and students of McMaster University can use the eduroam network at all educational institutes that support eduroam. A complete list of member institutions can be found here.
Getting Connected
Each operating system will have a somewhat different configuration. Below are detailed instructions for each supported operating system. McMaster Eduroam network is nearly identical to the MacSecure network. For that reason, the same setup instructions can be used for both. Simply substitute the name eduroam wherever you see MacSecure (Note: the name is case sensitive and must be entered as lowercase). Note that Eduroam does not require use of the Cisco NAC Agent.
For other Operating Systems we include this general information:
- Network/SSID: eduroam (you may have to manually type this in)
- Network Authentication Method: WPA2 (sometimes called WPA2 Enterprise)
- Data Encryption Method: AES
- EAP Type: PEAP
- Authentication Protocol: MS-CHAP-V2
What are the restrictions of Eduroam?
McMaster's Eduroam network is intended to be used by visitors from other participating institutions. McMaster Staff, Faculty and Students must continue to use the MacConnect or MacSecure wireless networks already provided.
The network restrictions placed on Eduroam is at the discretion of the institution providing the service. At this time McMaster University provides full access to the Internet, with the exception of a small number of protocols that have been deemed a security risk. For example the Microsoft networking protocols are not routed outside the Eduroam network. There is no guarantee that Eduroam will provide the same access to resources as the home or visited institution's standard wireless networks.
Help & Support
Users wishing to connect to eduroam must acquire support from their home institution only. Institutions hosting eduroam connectivity are not required to provide support to visiting guest users. For McMaster University faculty, staff, and students, please contact the McMaster University UTS Service Desk for assistance.
Appropriate Use
Users of the eduroam network must abide by the Acceptable Use Policy of both McMaster University and the home/visiting institution. The McMaster Code of Conduct for Computer & Network Users can be found here.
Service Desk
| Hours: | Monday - Friday 8:30 am - 4:30 pm |
|---|---|
| Phone: | 905-525-9140 x24357 (2HELP) |
| Email: | uts@mcmaster.ca |
| Location: | Main Campus BSB Rm. 245 |
| Service Catalog: | |
| http://www.mcmaster.ca/uts | |
Service Bulletins
- There are no Service Bulletins at this time

