Skip to navigation content (Press Enter).

University Technology Services

Getting Connected

Our goal is to provide an accessible, secure, and robust University network so reliable that it 'seems invisible'; we want the community to trust that their network will work all the time. Our mandate is the provision of client service and support for voice and data communications. We manage a complex network which links McMaster buildings together and to the world, provide access to the Internet and research networks. We arrange telephone and data connections, offer long distance and wireless services, plan for growth in new and renovated facilities, and upgrade technology to meet client needs and optimize performance.


Networking

Information of how to get your computer connected to the network. Office, residence, wireless, VPN etc.


Telecommunications

All telephone needs can be found here. Telephone connections and repairs, mobile, teleconfrencing, long distance calling, fax, dialing instructions, etc.

Notice

Upgrade your MAC ID password today

McMaster is strengthening its password system and all MAC ID passwords established before February 19, 2013 must be changed.

  • Upgrade before
    May 29, 2013

Service Desk

Hours: Monday - Friday
8:30 am - 4:30 pm
Phone: 905-525-9140 x24357 (2HELP)
Email: uts@mcmaster.ca
Location: Main Campus BSB Rm. 245
Service Catalogue:
http://www.mcmaster.ca/uts

Service Bulletins

  • There are no Service Bulletins at this time