Skip to navigation content (Press Enter).

Documentation & Support

Client Services provides quality service and Level 1 priority support focused on administrative departments for issues arising from a defined set of services and software applications. Please look through Campus Technology Liaison site for additional software support information. Client Services also provides best effort support for services and software that fall outside of the UTS supported software list.

 

 

 

 

 

 

 

 

 

 

 

 

 

Service Bulletins

Citrix Receiver Client Update

UTS asks Citrix users to upgrade Citrix Receiver Client to the most current version by February 28, 2017. See UTS Citrix website for installation and removal information.


Mosaic Upgraded Interface

Service Desk

Client Self Service:
https://servicedesk.mcmaster.ca
Hours: Monday - Friday
8:30 am - 4:30 pm
Phone: 905-525-9140 x24357 (2HELP)
Email: uts@mcmaster.ca
Location: Main Campus BSB Rm. 245
Service Catalogue:
http://www.mcmaster.ca/uts
-->

Great Idea Site

Great Idea