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University Technology Services

About Us

Mission StatementUniversity Technology Services (UTS) was created in 2005 to achieve one stop client service and integrated processes. The transformation to a high performance organization focusing on service excellence, quality project delivery, and value-added services is in progress.

University Technology Services includes - application services, client services, enterprise networks, enterprise systems and project management.

Hours of Service: 8:30am to 4:30pm, Monday to Friday

University Technology Services is a member of the following organizations:

Service Bulletins

Citrix Receiver Client Update

UTS asks Citrix users to upgrade Citrix Receiver Client to the most current version by February 28, 2017. See UTS Citrix website for installation and removal information.


Mosaic Upgraded Interface

Service Desk

Client Self Service:
https://servicedesk.mcmaster.ca
Hours: Monday - Friday
8:30 am - 4:30 pm
Phone: 905-525-9140 x24357 (2HELP)
Email: uts@mcmaster.ca
Location: Main Campus BSB Rm. 245
Service Catalogue:
http://www.mcmaster.ca/uts
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