Biographical - Services

Training

Training sessions are provided for new University Advancement Staff and/or those staff members who wish to improve or upgrade their skills. Training includes, but is not limited to, the followingAlumni access can be achieved through the Advance Web Community:

Navigation and Navigation Tree of Advance Web
Using the Entity Update Feature
Retrieving Lists
Additional Info & Advance Help
Staff Contact: Debbie Passa

Biographical Maintenance

The creation of new records onto the Advance Database is for the most part performed by the biographical and research teams of Advancement Services. University Advancement Staff may request additional access provided proper training has been taken. Alumni access can be achieved through the alumni web community. This will permit the graduate to change their name, address, employment, add degree information from other colleges or universities and marital or child information.

Staff Contact: Debbie Passa, Anbreen Akhtar

Database Management

We ensure proper training, monitoring and updating of the advance database. We enlist support using data integrity reports to ensure accuracy is maintained while policies and procedures are adhered to. We assist the Donations unit to make ready donations received to allow generation of receipts and acknowledgement letters. We provide the necessary link between Advancement Services and Annual Fund phone center to ensure new information obtained by student callers is accurately reflected on the Advance database. In striving to perform the most accurate database possible, we perform daily traces through web, phone, and mail communication.

Staff Contact: Debbie Passa, Anbreen Akhtar

 

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