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Milena Head
Professor Milena Head

The following article is reprinted courtesy of the Hamilton Spectator, McMaster University’s partner in the Science in the City Lecture Series.

So Who's Stolen You?

Natalie Alcoba

The Hamilton Spectator
Feb. 8, 12:50 EDT

Your personal information is out there and people are taking it.

Stealing it, in fact, from your dumpster and your magnetic credit card strip. They're accessing your bank account and then they're helping themselves to your money. Sometimes the criminals use your information to take out loans or apply for a passport.

In this digital age, we're more exposed than we think. "It's scary how easy it is for them to get this information," said McMaster University professor Milena Head.

Identity theft, described as the unauthorized collection or fraudulent use of personal information, is the fastest-growing crime in North America. Millions of dollars have been stolen, and thousands of hours wasted by people trying to put their identity back together.

But most people don't realize how pervasive the crime is, said Head, or the impact it can have on your life. Her goal is to make people more aware so they can protect themselves.

She's become an expert in the field, and will be sharing her knowledge in a Science in the City lecture this evening. The free session is held in The Hamilton Spectator auditorium and doors open at 6:30 p.m.

Head is part of a team of researchers from four Canadian universities that are trying to create a library of information on identity theft. McMaster is looking to take the lead on the project, that also involves Queen's, Carleton and Ottawa universities.

The e-business research centre has allocated $1.7 million towards the study of identity theft, said Head. One program looks at defining and measuring identity theft. Head said in Canada the RCMP has taken a lead in this fast-expanding crime, but the data is scattered, at best, and there's no centralized tracking system.

"We don't even necessarily know in Canada to what scale the problem is," she said.

Figures for 2003 released by Phonebusters, a national anti-fraud centre, suggest just over 13,000 Canadians were victims of identity theft that year. It cost them nearly $22 million. "I'm guessing that that is grossly underestimated," said Head.

American figures suggest an average victim loses about $800 US. But that doesn't take into account the time it takes -- about 600 hours per victim -- to get their information back in order, said Head. Add to that the emotional damage of having someone else assume your identity and the victim experiences trauma akin to a violent crime, she said.

 

 

 

   

 

The Canadian research centre will also look at the implications identity theft has on businesses. Head noted that the crime has an impact on the level of trust between businesses and consumers, and whether or not a fear of giving out personal information will create a chill among consumers. Some businesses may turn to more technology, such as fingerprinting credit-card users, to mitigate identity theft. But that raises questions about privacy, said Head, and how much personal information a consumer will give to protect their identity.

"What are customers willing to tolerate? How much information are we willing to give?"

Seats are still available for tonight's lecture. To reserve a spot e-mail sciencecity@mcmaster.ca or call 905-525-9140, ext. 24934.

nalcoba@thespec.com

905-526-2409

Stopping identity theft

What is identity theft?

* The unauthorized collection or fraudulent use of personal information.

How does it happen?

* credit- and debit-card skimming

* trash digging for credit card application forms, bank statements or any documents that have personal information

* stealing mail

* obtaining personal information through telephone calls or e-mails by impersonating government or business officials

* obtaining personal information by stealing records from a business, bribing an employee or hacking into a website

Tips to prevent becoming a victim of identity theft

* Don't leave ATM, credit card or gas station receipts behind and shred credit card statements, application forms or bank account updates.

* Remove mail from your mailbox promptly.

* Review your monthly credit card and bank statements carefully.

* Keep an eye on your credit and debit cards when paying at a store. Look out for scanning devices that may be suspicious.

* Change passwords often and avoid using frequently used pieces of information like date of birth and middle names.

* Protect your personal identification number when you use it.

* Don't give personal information over the phone or by e-mail unless you initiated the contact.

This lecture is free of charge and open to the public.

To register for a spot, call 905-525-9140, ext. 24934, or send an e-mail to sciencecity@mcmaster.ca.

Doors open at 6:30 p.m. and the talk begins at 7 p.m.

 

 

 

 
 
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